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Deming was Right - Kill the Performance Review!

I’ve mentioned W. Edwards Deming in earlier posts. We share a dislike for performance reviews, that annual rite of passage that companies use to justify the shitty raises that they’re about to dole out.  Samuel A. Culbert of the Wall Street Journal agrees with Deming, and explains why in this article:

Yes, Everyone Really Does Hate Performance Reviews

Culbert says:

This corporate sham is one of the most insidious, most damaging, and yet most ubiquitous of corporate activities. Everybody does it, and almost everyone who’s evaluated hates it. It’s a pretentious, bogus practice that produces absolutely nothing that any thinking executive should call a corporate plus.

I agree.  In most of companies where I’ve toiled, employees are rated on a scale of 1 to 5, with a one equating to a “don’t-let-the-door-hit-you-on-the-ass-on-the-way-out”, to a five, where the sun actually shines out of your asshole (though I’ve never actually witnessed this feat).  Most employees fall somewhere in between.  So, by eliminating 2 of the 5 choices, you just lump everyone into a pile of mediocrity.

Culbert talks about the havoc these reviews cause.  In my company, we do a self-assessment, in the form of a computer file, which is then reviewed by our supervisor.  My supervisor, who doesn’t use the data for anything, usually asks, “Did you fill everything out?”, and then approves the form without even reading it.  Talk about a waste of time and energy.

I think a better alternative would be a focus on employee development.  I think they had a word for it in the olden days: mentoring.  If you want to develop good employees, why not take some time to “show them the ropes”?  Take an employee under your wing.  Really show them what it takes to get to the next level.  Yes, this actually requires that the manager do some managing.  Not everything good can come out of a computer.  Culbert offers his suggestion for a better way:

If you’re a boss, and your subordinate isn’t succeeding, something is broken here. Doing more of the same isn’t going to cut it. It’s now time for you to ask, “What do you need from me to deliver what we are both on the firing line to produce?” And just as important, it’s time for you to listen to the answer.

Asking and listening. Imagine that. It’s called a conversation, and it’s a rarity in workplaces today. Only by hearing what the other person thinks, and putting that person’s actions in the appropriate context, can you actually see what the person is saying and doing — and how together you can get where the company needs you to go.

 It’s time to move beyond emails, to get back to the basics of face-to-face contact.  If you want to teach a child how to tie their shoelaces, you don’t send them to a website; you sit down next to them, and show them how it’s done.  The same applies to your employees.  Take the time to show them; it shows that you actually give a crap about their success.

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  • blog traffic exchangeNouriel Roubini Says Markets Will Shut, Get Out of US Dollar Now Nouriel Roubini is about to become a household name almost as recognizable as Warren Buffett. The NYU Economics Professor is known for his eerily accurate market predictions, although he has many critics.  For example, he correctly foresaw that at some point soon stock markets would be suspended in order to......

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My First Year in Review

Birthday Cake
Photo by Theresa Thompson

I can’t believe that the Corporate Barbarian Blog is a year old today!  Boy, I’ve sure learned a lot in the past year.  Last February, I was a blogging noob, and now, while I can’t say that I’m a seasoned veteran, at least I’m less of a noob.  Here’s a selection of my favorite posts from my first year.  I hope that you enjoy reading them as much as I enjoyed writing them.

February 2009

A Foolproof File Naming System - My OCD-tinged attempt at restoring order to my computer’s hard drive.

March 2009

Standing on the Shoulders of Giants - Where I give props to Ed, the macro master.

April 2009

Low Budget - Check out the attached Excel file and master your budget!

May 2009

How to Avoid Getting Laid Off - Having worked in the defense industry and seeing my share of layoffs, I share my survival tips.

June 2009

Toughness is a Virtue - A sentimental visit with tough guys like Concrete Charlie and my old man.

July 2009

Good Enough, or The Duct Tape Chronicles - More on my father, a duct tape virtuoso.

August 2009

Self-Reliance Series 1 - A Personal Survival Kit (PSK) - This is Part 1 of my self-reliance series.  Be sure to check out the other parts, especially if you never heard of a PSK before.

September 2009

How Ugly are Your Coworkers? - I dare you to take a look around at your fellow corporate creatures.

October 2009

Seek Discomfort - No pain, no gain is the message.  Always try something new (and difficult).  It’ll help you grow.

November 2009

Take the Fork in the Road - If you have the time, take this novel approach - do it both ways!  I never said that I was conventional.

December 2009

How My OCD Keeps Me Grounded at Work

- Just like the title says.  Read on about my little rituals.

January 2010

Are You on “Lombardi Time”? - You had to be doing something right to get the Super Bowl trophy named in your honor.  It’s all about preparation and respect for others.

I’m especially excited that now I can have features like “A Year Ago on The Corporate Barbarian”, and act like I’ve been doing this for a long time.  A big Thank You to everyone who’s taken the time to read my posts, especially those who’ve subscribed via email or an RSS reader.  Stay tuned for more of my belligerent ramblings.

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Best of Money Carnival #26

Carosel Spins
Photo by ishrona

Welcome to the 26th edition of the Best of Money Carnival!

This was my first-ever hosting experience, and I was blown away by all of the quality submissions.  It was extremely tough whittling the list down to just 10; I could have easily picked twice that number.  In the process of reading through the submissions, I’ve found a few more blogs that I will subscribe to.  Here are the top ten selections from a field of more than 40, listed in descending order:

10. J.D. at Get Rich Slowly gets back to the basics and tells us why Slow and Steady Wins the Race.

9. Danny at Free Money Finance lists the Steps To Grow Your Net Worth When You Don’t Make A Six Figure Income.

8. Emily at Prosper and Be in Health shows us How to Make a Budget That Works.  I’m big on budgeting, and this post hits all of the major points on the subject.

7. J. Money at Budgets Are Sexy looks at his expenses and starts Breaking Down The Budget by Percentages.  He compares his spending with the recommendations of  Jean Chatzky.

6. Craig at ChristianPF teaches us the ABCs of Personal Finance: 26 Elementary Money Lessons.  A very creative way of getting the point across.

5. Finavigation shows us that it takes more than money to be rich with The Right Mindset for Financial Success.  Gotta get your mind right!

4. Paul at Provident Planning explains why A Penny Saved Is Nearly Two Pennies Earned.  Paul runs through the tax ramifications for both the employed and self-employed.

3. Just in time for the big day, Peter at Bible Money Matters offers Black Friday Shopping Tips: How To Get The Best Deals On The Things On Your List.  The secret: Have a plan before you shop!

2. A close second, Wyojeff at Sustainable Life Blog fesses up with The High Cost of Being a Moron.  I just love that title!  A great story that proves that even finance bloggers are human.

and the winner is…

1. Baker at Man vs. Debt blew me away with his post entitled The X-Men Guide To Unlocking Your Financial Mutant Powers.  Baker’s creativity is what sets this one apart from the rest of the week’s submissions.  Nice job, Baker!

I really enjoyed reading all of the submissions.  Thanks to Free Money Finance for giving me the hosting opportunity.  Tune in next Monday as Me in Millions host the next edition of the Best of Money Carnival.  You can submit your blog post for consideration by using the carnival submission form.

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Happy Halloween!

As we get ready for the trick-or-treaters, here are a few pictures of the pumpkins that I’ve carved over the years.  The Grim Reaper is a talking prop that I made from directions found on the Monster Page of Halloween Projects.  I’ll have to learn how to take pictures in the dark.  Enjoy!

The Grim Reaper

The Grim Reaper

Some pumpkins, or Jack O’Lanterns:

Howling Wolf

Howling Wolf

Cannibal Jack

Cannibal Jack

Evil Grin and Pirate Skull

Evil Grin and Pirate Skull

I can’t seem to find the Harry Potter and Pokemon pumpkins that I carved when my kids were little.  I’ll also try to post this year’s model, which I still have to finish.  Don’t eat too much candy!

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September 2009 Recap

September 09
Photo by LeSmou Imperator

September was a good month, if you’re a New York sports fan.  The Bombers clinched another division title, and the Giants are undefeated.  Now, if A.J. Burnett can get himself straightened out, and the Giants don’t suffer any more injuries, October should be even better!

Here are my favorite posts from the past month:

How Ugly are Your Coworkers?

Men’s Room Ettiquette

The Time Machine

Earn Your Street Cred Like 50 Cent

Dexter’s Code for the Non-Sociopathic

Did you like any of these?  If you did, why not subscribe?  You can receive The Corporate Barbarian either by email or RSS feed.  Subscribe here

Or, follow me on Twitter: CorpBarbarian

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5 Cities Where Home Prices Will Rise

Business Graph
Photo by nDevilTV

Economists are saying that some of the country’s real estate markets are showing signs of recovering.  Yahoo! Finance says that they expect the national market to bottom out in 2010.  You can read the original article by clicking the link:

Where Home Prices are Likely to Rise

While these cities won’t experience exponential growth, at least there’s a tick upward, rather than down.  Better than Moody’s prediction of  a 16.08% nationwide decrease by the end of the year.  And things don’t improve that quickly, either.  They don’t expect a return to the pre-crash levels until 2014.

If you live in Florida, you probably will continue to see prices drop.  The article cites overbuilding and a slow-growing economy as the obvious reasons.  Contrast this with cities in Texas, where tougher zoning laws prevented overbuilding.  The loss of population and jobs has hurt the Midwest, and Detroit has its own problems related to the auto industry.

Without further ado, here’s the list of the early risers:

Atlanta, GA

1 year change, 2009: -14.91%

3 year change, 2009-2012: 0.98%

5 year change, 2009-2014: 11.35%

Austin, TX

1 year change, 2009: 0.29%

3 year change, 2009-2012: -1.54%

5 year change, 2009-2014: -1.01%

Baltimore, MD

1 year change, 2009: -13.32%

3 year change, 2009-2012: -3.33%

5 year change, 2009-2014: 9.22%

Boston, MA

1 year change, 2009: -9.75%

3 year change, 2009-2012: 4.48%

5 year change, 2009-2014: 20.44%

Charlotte, NC

1 year change, 2009: -8.15%

3 year change, 2009-2012: 3.54%

5 year change, 2009-2014: 12.20%

Wow, a 20% growth in Boston!  I was hoping for some good news in the New York area, but it seems our pain is just beginning.  We’ll only expect a 4% growth over the next 5 years.  I’m glad we’re not planning on moving anytime soon.

How about your area?  Click on the following link to see a complete list that Forbes.com has put together:

In Depth: Where Home Prices Are Likely To Rise

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Pay Off Debt or Save Money?

[22.365] sphere-itize me, captain
Photo by db*photography

A recent Yahoo! Finance article weighed the benefits of paying off debt versus putting your money into savings.  You can read the original article by clicking on the following link:

Should You Pay Debt Before Saving?

Clearly, there is no one-size-fits-all answer to the question.  The logical approach favors paying off high-interest debt before putting money in savings.  After all, the difference in interest rates makes this approach a no-brainer.  Why tie up money for 1.25% in a savings account when you could pay off a credit card with a 16% interest rate?

Donna Fox, author of the book “From Credit Repair to Credit Millionaire,” says low interest rates on savings accounts make paying off debt first a better choice right now.

“People get into trouble with debt and finance when they start letting emotions vote on their outcome,” says Fox. “So they feel better if they have a cushion in their savings account, even though for most people it’s not the financial savvy thing to do.”

She cites the example of someone who has $10,000 in savings (earning 2 percent) and $10,000 in credit card debt (at a rate of 9 percent). Anyone pleased with this situation is misguided, Fox says.

“This is like investing your $10,000 in an investment you know will lose 7 percent a year … and being happy about it,” she says.

Sure, this makes sense, from a strictly logical approach.  You could look at one extreme, where you’d apply all of your extra money toward your outstanding debt, and put nothing in the bank.  But would you really feel secure having nothing in your savings account, even though you’re paying down your debt at a higher rate?  True, the debt may disappear faster, but you would have the uneasiness of having nothing in your savings.  What would you do when an emergency happens, and you have no emergency fund?

The other extreme has you paying the minimum payment on all of your debts, and dumping the rest into savings.  Although you’d have enough cash to cover emergencies, it would make paying off the debt a lifelong endeavor.  Clearly a compromise can be struck that doesn’t optimize either side, but creates a proper balance.

Having a stash of emergency cash is more important in today’s economic times of tight credit, says Sarah Place, president and CEO of Place Trade Financial, a full-service, discount brokerage firm based in Raleigh, N.C.

She suggests socking away six to 12 months of easily accessible cash to cover any unexpected expenses. Access to such money is especially important today, when many people have found their home equity line of credit has been reduced — or even canceled.

Place acknowledges that it’s difficult to tell people to save “in an environment where they are earning a fraction of a percent of interest on their savings” while being charged “usurious loan shark rates of over 30 percent on their credit cards.”

Only you can determine the proper size of your emergency fund.  The shakiness of your job will be a factor in the number of months of expenses that you can cover.  An interesting piece of advice was given regarding 401(k) contributions:

Michael Rubin, president of Portsmouth, N.H.-based Total Candor, a provider of financial education, advocates paying down debt before saving. However, he cites exceptions to the rule. In particular, he urges a “save first” approach in situations where a person’s employer matches contributions to the company retirement plan.

“The guarantee provided by a matching program is even more valuable than repaying credit card debt, so one should always maximize the match first,” says Rubin, who is author of the book Beyond Paycheck to Paycheck: A Conversation About Income, Wealth, and the Steps in Between.”

beyondpaycheck51zuoz8lhxl_sl160_

Or, you could follow Dave Ramsey’s Baby Steps, which have helped many people get their finances under control:

  1. $1,000 to start an Emergency Fund
  2. Pay off all debt using the Debt Snowball
  3. Three to six months of expenses in savings
  4. Invest 15 percent of household income into Roth IRAs and pre-tax retirement
  5. College funding for children
  6. Pay off home early
  7. Build wealth and give!  Invest in mutual funds and real estate

The strategy that I used was a balance.  I funded my 401(k) first, and threw the remaining funds at my credit card debt each month.  When that was paid off, I started on the mortgage.  Once that was paid off, I did a little dance of joy, and started saving in earnest.

Find which strategy fits your goals the best, and follow that one.  Don’t be afraid to change it up as you go along.  This isn’t a science, it’s an art.

Did you like this article?  Why not subscribe?

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How Ugly are Your Coworkers?

Bag heads
Photo by scragz

Eleanor Roosevelt.

Woody Allen.

The two names above were successful in their lives, yet neither of them ever won a beauty contest.

Neither did Howard Stern, Rodney Dangerfield, Phyllis Diller, Janet Reno, or Yogi Berra.

Marty Nemko wrote in a recent Kiplingers article that he likes to hire ugly people.  I’m hoping that he wrote it with his tongue planted firmly in his cheek.  You can read the original article by clicking the following link:

Why I Like to Hire Ugly People

He claims that unattractive people are at a disadvantage in the workplace because of their looks, no matter how competent they are at their jobs.  But he doesn’t want ugly people to throw in the towel, since looks are only one strike against them.  They still have ways to succeed that don’t involve their looks.

We try harder

Remember the Avis commercials?  Avis was proud that it was Number 2 behind Hertz, and used the “We Try Harder” slogan.  Nemko wants ugly people to use the personal strengths that unattractiveness can breed:

For instance, I find that ugly people, in general, are nicer because they know they can’t use their looks to get by and because they’ve developed compassion from going through life unattractive.

He gives advice about dressing well, not smoking, watching your weight, good posture, and self-acceptance of your looks.  Which led me to do my own observations about my coworkers.

My own back yard

I peeked around the wall of my cubicle, and started taking an inventory of my colleagues.  Here’s what I observed in the immediate area:

  • One fellow, needing a shave, wrinkled, untucked shirt, clothing circa 1975;
  • A lady, no makeup, uncombed hair, flip flops, too-tight clothing;
  • Another lady, wearing a sweater that needed a cleaning;
  • One guy with sneakers on, no collar on his shirt, reeking of cigarette smoke.

And these were the attractive people! Just kidding.  Everybody that I work with is like the population of Lake Wobegon: above average.  I’m no lightweight, but I shave and shower every day, wear appropriate clothing, shined shoes, trimmed beard, combed hair.  I’ve always tried to look my best.  But take a look around you, if you dare.

Nemko also makes the point that ugly people can be hired more cheaply, and that they’ll work harder because they know they’re at a disadvantage.  They’re also less likely to leave for greener pastures:

And unattractive people are more likely to stay with me because they tend to have a tough time getting hired, in part because they generally don’t network efficiently. If I treat unattractive employees well, they’re usually very loyal.

So, if you work with ugly people get used to it.  Because it looks like they stick around for a long time.

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Who Foots the Bill for the Loan Modification Program?

loan modifications
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Yahoo! Finance hosted a CNNMoney article about delinquent borrowers.  You can click here for the original article: Where Delinquent Borrowers Go for Help.  A growing number of distressed homeowners are trying to access President Obama’s loan modification program, and it’s keeping foreclosure prevention counselers extra busy:

Whenever Alice Steinhardt walks into her office, her phone’s message light is red.

A foreclosure prevention counselor at Neighborhood Housing Services of New Haven, Steinhardt helps delinquent homeowners catch a break from their loan servicers. She usually gets more than a dozen calls a day, most from panicked homeowners, and a few from bank representatives she has been hounding on behalf of her clients.

“The only way to really keep up would be to live here at the job,” said Steinhardt, an artist by calling who has worked at NHS for seven years. “It’s unrelenting.”

Like Steinhardt, other housing counselors around the country are trying to cope with an avalanche of troubled borrowers looking for help.

It takes a long time to get a loan modification processed, and the demand hasn’t slacked off as the housing crisis enters its third year.  I breathe a sigh of relief when I hear about these tales of woe.  I paid off my mortgage several years ago, and my house is worth many multiples of my original purchase price.  So I can sleep at night.

And don’t get me wrong - I feel bad for the people that were genuinely hurt by the fallout from the economic crisis.  I never like to see good people lose their jobs, and we recently had a layoff where I work.  But the same people that rolled the dice and tried to make a fortune flipping houses are now getting their own personal bailout, courtesy of taxpayers like you and me.

And do you know what we have to look forward to next?  That’s right, higher taxes.  Somebody has to pay for all of these bailouts.  I can’t wait.  I wonder what my share will be?

They should offer mandatory personal finance training with any loan modification.  Maybe this will prevent people from getting in over their head on a bad loan.

Anybody out there have any first-hand experience with a loan modification?

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Beware of Debit Card Overdraft Fees

Drop Fees
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A recent Yahoo! Finance article highlighted the new tricks that banks are using to increase their profit margins.  Here’s the link: Overspending on Debit Cards is a Boon to  Banks

People who use debit cards for purchases are making the banks smile.  The reason is that many people don’t have enough in their checking account to cover their debit card purchases.  This allows the bank to charge an overdraft fee, which increases the bank’s profits.  Yay!  I knew that bailout money was going to a good cause.  But, you might be thinking, shouldn’t the banks try to help their customers by limiting their overdrafts?  What, are you a communist or something?

Banks market it as overdraft protection, and the fees it generates have become an important source of income for the banking industry at a time of big losses in other operations. This year alone, banks are expected to bring in $27 billion by covering overdrafts on checking accounts, typically on debit card purchases or checks that exceed a customer’s balance.

Holy smoke!  $27 billion made off of people not paying attention.  Here’s some good advice: PAY ATTENTION! Don’t be a spend-first sucker.  Keep an eye on that checking account balance, because the banks have bent the rules to get even more creative:

Some banks further increase their revenue by manipulating the order of a customer’s transactions in a way that causes more of them to incur overdraft fees.

“Banks will let you overspend on your debit card in a way that is much, much more expensive than almost any credit card,” said Eric Halperin, director of the Washington office of the Center for Responsible Lending.

I guess that would be considered “thinking outside the box” by the banks.  They’ve just found another way to exploit their customers, the same people who will foot the bill for the financial bailout.  No good deed goes unpunished.  They’ll even let you keep on spending because:

In fact, banks now make more covering overdrafts than they do on penalty fees from credit cards.

I rarely make debit card purchases.  I like to use my credit cards to rack up rewards points, and then I pay off the balance the next month.  But debit cards don’t offer the same protections as credit cards, so be careful.  Just look at the case of this poor schlub:

When Peter Means returned to graduate school after a career as a civil servant, he turned to a debit card to help him spend his money more carefully.

So he was stunned when his bank charged him seven $34 fees to cover seven purchases when there was not enough cash in his account, notifying him only afterward. He paid $4.14 for a coffee at Starbucks — and a $34 fee. He got the $6.50 student discount at the movie theater — but no discount on the $34 fee. He paid $6.76 at Lowe’s for screws — and yet another $34 fee. All told, he owed $238 in extra charges for just a day’s worth of activity.

Mr. Means, who is 59 and lives in Colorado, figured employees at his bank, Wells Fargo, would show some mercy since each purchase was less than $12. In addition, a deposit from a few days earlier would have covered everything had it not taken days to clear. But they would not budge.

How nice, they notified him afterward.  And they dragged their heels on clearing his deposit.  So for $38.14, he got a very expensive cup of joe from Starbucks.  Let his $238 in overdraft fees be a lesson to us all: be careful when making debit card purchases, and for Pete’s sake, check your balance first.

Has anyone out there fallen prey to the overdraft fee game?  Check out this book for more ways the banks try to screw us:

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